Support Home
This Confio Support page provides links to get assistance and to technical information for evaluators and contracted support customers. For Confio licensed customers with current support contracts, this site provides access to the permanent licensed versions, since only trial versions are accessible on the main web page.
For access to support resources, register at right.
Get Support via Email
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Email support@confio.com for fastest results |
Get Support via Phone
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US/CAN 866-266-3461 Option 2.
International +1.303.938.8282 Option 2
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Downloads
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Confio software products and documentation are available for download by licensed and supported customers. A valid license key is required for all software downloaded from this support site. Click Here for downloads.
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Technical Resources
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Wait Event Tips
These documents provide technical details into the most common wait events creating performance bottlenecks in customer databases.
Tech Notes
Technical Notes regarding best practice usage of Ignite, as well as solutions to common administrative questions.
Custom Alerts Library
Custom Alerts are a powerful tool for proactive problem avoidance. This documents custom alerts implemented by Confio as well as our customers which can be utilized in all Ignite environments.
New! Confio Performance Blog
Active commentary, case studies and tips from Confio performance experts on performance challenges faced and resolved. Open to all visitors. Confio supported customers can add comments as well. |
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