Knowledge Base >> Windows Installation Error - Missing VBScript

Windows Installation Error - Missing VBScript - Confio Article 1571

Confio Article: 1571 Published: Oct 20 2009 12:13 PM
Version: >= 4.3 Topic(s): Install and Setup
Database(s): All

 

If you encounter the error  "Error: 2738.Could not access VBScript run time for Custom action" during installation of Ignite, you will first need to register the vbscript.dll. To register it, bring up a Command Window, at the prompt enter the following commands:

cd %windir%\system32

regsvr32 vbscript.dll

After the vbscript.dll is successfully registered, rerun Ignite's Installation again.